Privacy Policy

1. Introduction

Velzo Marketing ("Velzo," "we," "us," or "our") operates velzo.ca and provides local customer acquisition and marketing services, including SMS/MMS campaigns, on behalf of local businesses. We are committed to protecting your privacy and handling your personal information responsibly, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains what information we collect, how we use it, and the rights you have over it.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Contact information: name, phone number, email address, and postal code
• SMS consent records: your consent status and the date/time you opted in
• Message delivery data: records of messages sent, delivered, and any redemptions or replies
• Website usage data: pages visited, general location (e.g., service area), and device/browser information collected through standard web analytics

3. How We Use Your Information

We use the information we collect to:

• Send promotional SMS/MMS offers and coupons on behalf of participating local businesses
• Process and validate coupon redemptions
• Improve our services, campaign targeting, and website experience

4. Consent

We obtain your express consent before sending marketing messages. Consent is collected when you reply YES to an SMS opt-in prompt or otherwise affirmatively agree to receive messages from us. You may withdraw your consent at any time by replying STOP to any message you receive, or by contacting us directly (see Section 8).

5. Sharing of Information

We do not sell your personal information. Your information may be shared with the business partners whose campaigns and offers you have opted into, solely for the purpose of delivering those campaigns, processing redemptions, and providing the services you requested. We do not share your information with third parties for their own independent marketing purposes.

6. Data Retention

We retain contact information for up to two (2) years from your last interaction with us, or as required by law. You may request deletion of your personal information at any time, and we will honor that request except where retention is required for legal or regulatory purposes.

7. Your Rights (PIPEDA)

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Withdraw consent to the collection, use, or disclosure of your information, subject to legal or contractual restrictions

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: privacy@velzo.ca
• Website: velzo.ca

Last updated: July 2026